Shipping Policy

Shipping Policy for 我的商店

Order Processing Timeline

At 我的商店, we prioritize preparing your order promptly. After your payment is confirmed, we take between 1-3 business days to fulfill your purchase. Please be aware that during peak holiday seasons or sales events, processing times may extend beyond this range.

Shipping Duration and Costs

Once your order leaves our facility, delivery typically occurs within 7-12 business days. Shipping fees are calculated individually for each order and will be clearly displayed at checkout based on the contents of your cart.

Shipment Tracking

After dispatch, you will receive tracking details to monitor your package’s progress. Kindly allow some time for carriers to update tracking information after shipment.

Order Cancellation

You may request to cancel your order within 12 hours of placing it. To do so, please contact us by email at itupejezabub63@gmail.com as soon as possible to halt processing.

Returns and Refunds

You have 14 calendar days from the date you receive your package to initiate a return.
Return shipping costs are your responsibility unless the merchandise is defective, damaged, or you received an incorrect item.
After we receive and inspect your returned product, refunds will be processed within 5-10 business days.

Additional Information

Estimated delivery times may vary depending on your location, customs processing, and local postal services.
Delivery delays can occur due to circumstances beyond our control, such as severe weather, carrier delays, or public holidays.